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Closer help center

Guides for building, publishing and selling with Closer.

Getting started

On this page

Welcome to Closer. In a few minutes you can have a website online at its own address, with a visual editor, a contact form that collects inquiries, and a small store for digital products. This page walks you through your first steps.

Create your account

  1. Go to the sign-up page and click Sign up.
  2. Enter your Name, Email and a Password (at least 10 characters), then repeat the password. If the terms and privacy policy are published, tick I accept the Terms and Privacy policy; without it the account is not created.
  3. Click Create account. You are signed in right away and land on My sites.

We also send you an email with a confirmation link. Until you click it, a reminder Confirm your email address stays at the top of My sites. If the email did not arrive, check your spam folder or click Send again.

Confirming your email matters: billing notices and account messages can only reach you at a confirmed address.

Your free trial

Every new account starts with a free trial. During the trial everything is unlocked, with the limits of our most popular plan, so you can build and test your site properly.

  • At the top of My sites you see how many days are left, for example Free trial: 5 days left.
  • We send you a reminder email a few days before the trial ends and the day before.
  • AI is included in the trial with a share of the plan's monthly AI credits. See AI assistant.
  • To keep your sites online after the trial, click Choose a plan. See Plans and billing.

If the trial ends without a plan, your sites go offline and the editor is locked, but nothing is deleted: choose a plan and you continue where you left off.

Create your first site

When you have no sites yet, My sites shows two ways to start:

  • Build my site with AI (recommended): describe your business in a sentence or two and get a whole site in about a minute.
  • Start from a template: browse ready-made designs with a full live preview and pick one.

Either way, you give the site a name and an address like my-company.closer.rs, and it is online right away with HTTPS. The full walkthrough is in Creating a site.

A tour of the dashboard

The menu on the left is your home base. It is open by default; the button next to the logo collapses it to icons (handy in the editor) and expands it again. Closer remembers your choice on this device, in the editor too. On a phone the menu is hidden behind the ☰ button in the bar at the top and slides in over the page; tap outside it to close it.

Main menu

Menu item What it is for
My sites All your sites as cards, with visitors, people on the site Now, New inquiries and Sales for the last 7 days. Click New site to add another one.
Inbox Inquiries and newsletter subscribers from all your sites in one place. See Inbox.
Account Profile, password, two-factor sign-in, plan and billing, notifications, dashboard language. See Account and security.
Support Write to the Closer team. See Getting help.
Help This help center. Use the search box to find any topic.

Your site's menu

When you open a site (click its name or Overview on its card), a second group with the site's name appears in the menu:

Menu item What it is for
Overview Visits, who is on the site right now, top pages, where visitors come from, latest inquiries and purchases.
Editor The visual editor where you change everything visitors see. See The editor.
Domain Your free address and your own domain. See Domain.
Inquiries Inquiries and subscribers of this site only.
Store Products, orders and Stripe payments. See Store.
Images All images you uploaded. Images used on the site cannot be deleted.
History Every version you published; restore an older one if needed.
Email settings How the site sends emails. See Email settings.
Open site Opens the live site in a new tab.

First steps

Once you have a site, My sites shows a First steps card with a progress bar and five steps. Click a step to go where it is done:

  1. Create your site.
  2. Make it yours in the editor and publish: ticked after you publish your own changes for the first time.
  3. Send a test message from your contact form: opens your site; send yourself a message and check it arrives in the Inbox.
  4. Connect your own domain (optional). See Domain.
  5. Choose a plan. See Plans and billing.

Finished steps are ticked by themselves. If Closer cannot see a step you did (for example you tested your form in another way), click its circle to tick it yourself; click again to undo. The optional domain step never keeps the card open: it disappears when the other steps are done. Mark all done or the × button hides it earlier.

Small helpers

  • A number next to Inbox or Inquiries shows new, unread inquiries. It refreshes by itself, and you see a short notice when a new inquiry arrives.
  • A number next to Support means the Closer team replied to your ticket. It disappears once you open the ticket.
  • An Unpublished badge on a site card means the editor has changes that visitors do not see yet. Open the editor and click Publish.

Your first hour: a checklist

  1. Create the site (AI or template).
  2. In the editor, click any text in the preview and change it to your own words.
  3. Replace the images with your own (click an image field, then Upload).
  4. Add your contact details and chat buttons in the Widgets tab (Design and widgets).
  5. Set up Email settings so you get notified about new inquiries.
  6. Click Publish.
  7. Share your link, then check Overview to see the first visits.

Can’t find an answer?

Write to us and we reply within one business day.

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